David Moadel
Tue, March 24, 2026 astatine 10:15 AM CDT 5 min read
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ServiceNow (NOW) banal trades astir $106, with the institution declaring Q1 gross of $3.57B, up 21% year-over-year, and contracted remaining show obligations increasing 25% to $12.85B.
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Salesforce (CRM) banal hovers adjacent $186; the institution posted full-year gross of $41.53B, up 10%, with Agentforce reaching an $800M yearly tally rate, increasing 169% year-over-year.
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Investors are selling some stocks connected fears that AI agents volition disrupt accepted bundle licensing models, adjacent arsenic some firms study beardown fundamentals and insiders are actively buying shares astatine depressed prices.
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ServiceNow (NYSE:NOW) banal and Salesforce (NYSE:CRM) banal are some sliding astir 5% successful Tuesday's session, a simultaneous driblet that puts 2 of endeavor software's astir salient names successful the aforesaid uncomfortable spotlight. NOW is trading astir $106, portion CRM has fallen to the $184 area.
The selloff isn't coming from atrocious earnings. Both companies reported beardown results recently. The anxiousness is much existential: investors are asking whether AI agents volition hollow retired the accepted bundle licensing models that built these businesses successful the archetypal place. That fearfulness is doing existent harm to valuations that were already nether pressure.
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Neither institution is simply a alien to symptom this year. NOW is down astir 31% year-to-date, portion CRM has mislaid astir 30% since January. Today's determination is the latest section successful a prolonged re-rating of endeavor software.
The carnivore lawsuit is evident: if AI agents tin autonomously implicit tasks that antecedently required licensed bundle workflows, the per-seat, per-module pricing structures that companies similar ServiceNow and Salesforce beryllium connected look structural pressure. Why wage for a workflow licence erstwhile an cause handles the workflow? That logic, adjacent if overstated, is capable to spook a marketplace already tense astir tech valuations.
The bull lawsuit runs successful the other direction. ServiceNow's level governs workflows, audits them, integrates them crossed endeavor systems, and provides the connective insubstantial that AI agents really request to relation astatine scale. As ServiceNow CEO Bill McDermott has argued, the emergence of agentic AI doesn't regenerate the request for that infrastructure; it amplifies it.

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