Retroid says it will accept limited Pocket Mini returns due to screen scaling issue

After months of Retroid Pocket Mini buyers reporting issues with the quality of games erstwhile utilizing shaders, Retroid has opened a caller instrumentality model for radical seeking a refund. But determination are limitations. Per a screenshot shared by Retro Game Corps, the China-based institution said successful a Discord connection that the instrumentality model volition beryllium unfastened lone from March 8 to March 14, lone 200 overseas returns volition beryllium accepted and customers volition person to wage for shipping. As consolation, the institution is offering each owners “a $10 stackable coupon for the upcoming Retroid Flip2 and Retroid Classic.”

Retroid Pocket Mini owners person been trying to get to the bottommost of the contented since soon aft the device’s merchandise past fall. As RetroHandhelds explains, “The shader contented is mostly lone noticeable erstwhile circumstantial CRT shaders are applied to older games. Users tin expect to spot misplaced scanlines, uneven pixels, oregon a somewhat distorted image” successful specified cases. After overmuch backmost and forth, the institution precocious said the contented can’t beryllium fixed, linking it to the surface driver, Discord screenshots shared by RetroHandhelds show.

Prior to the latest update from Retroid, immoderate buyers said their instrumentality requests were denied. In the Discord connection this weekend, the institution said, “Please enactment that this is simply a ample and costly endeavor for our team, and we expect a batch of instrumentality requests extracurricular of screen-related issues.” Further down, it added, “For users who bash not heavy trust connected CRT shaders oregon pixel grid effects, we promote you to reserve this accidental for those who genuinely request it.”