RBC Capital Maintains Outperform Rating on ServiceNow (NOW)

On April 13, 2026, RBC Capital lowered its terms people connected ServiceNow, Inc. (NYSE:NOW) to $121 from $150 and maintained an Outperform standing arsenic portion of a broader Q1 bundle preview. RBC said assemblage sentiment is “very bad” amid volatility, driven mostly by concerns astir LLM competition, with galore investors connected the sidelines. The steadfast added that macro uncertainty tied to the Iran conflict, workforce reductions, longer woody cycles linked to AI adoption, and FX pressures could bounds near-term catalysts, with expectations for mostly in-line results and unchanged FY26 guidance.

On April 9, 2026, UBS downgraded ServiceNow to Neutral from Buy with a terms people of $100, down from $170, citing reduced assurance successful the company’s positioning successful the AI scenery comparative to peers. UBS besides flagged expanding signs of fund unit for non-AI bundle and expects much constricted upside to guidance alongside “skinnier-than-normal” net beats successful upcoming quarters.

On the aforesaid day, ServiceNow announced that its full merchandise portfolio is present AI-enabled, integrating AI, information connectivity, workflow execution, security, and governance crossed offerings. The institution besides introduced Context Engine, designed to link decision-making information crossed AI agents, and caller Build Agent capabilities that let developers to deploy workflows straight onto the platform.

ServiceNow, Inc. (NYSE:NOW) provides cloud-based workflow solutions for enterprises globally.

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