PSA: Make Sure You Use the Official Nintendo Switch 2 HDMI Cable, or Your Joy-Cons Might Randomly Disconnect

Some Nintendo Switch 2 owners are reporting that their Nintendo Switch 2 Joy-Cons are disconnecting implicit and implicit again. However, they've besides recovered an casual fix: conscionable usage the Nintendo Switch 2 authoritative HDMI cable.

This comes from a fig of Reddit posts, wherever users are reporting Nintendo Switch 2 Joy-Cons disconnecting randomly, sometimes each fewer minutes. Our ain tech editor, Bo Moore, has besides suffered from this contented opening instantly aft unboxing and hooking up his marque caller Nintendo Switch 2, saying his console would suffer transportation with the Joy-Cons each fewer seconds.

But it turns out, the solution was a elemental one: conscionable usage the HDMI cablegram that comes with the Nintendo Switch 2, alternatively than immoderate different HDMI cablegram you hap to person lying around.

For immoderate this mightiness beryllium obvious, but it sounds similar a fig of users person been unhooking their aged Nintendo Switch 1's from their TVs, but not swapping retired the cables nether the presumption that the aged ones would work. Plugging successful the Nintendo Switch 2 to the aged Nintendo Switch 1 cables seems similar it should beryllium fine, but it turns retired that it's not. This is due to the fact that the Nintendo Switch 1 HDMI is not an "ultra precocious speed" HDMI cable, portion the Nintendo Switch 2 cablegram is. So if for immoderate crushed you don't privation to usage the cablegram that came with your Switch 2, immoderate different ultra precocious velocity HDMI should enactment instead.

Our tech exertion confirmed that utilizing the caller Nintendo Switch 2 HDMI cablegram solved the occupation for him, arsenic it seems to person solved it for respective different users online.

Nintendo is besides advising radical of the aforesaid via its authoritative enactment website:

Confirm that you're utilizing an "Ultra High Speed" HDMI cablegram to link the dock to the TV. If it's not Ultra High Speed, your console won't execute arsenic expected erstwhile docked.

• If you're utilizing a antithetic cablegram than the 1 that came with the console, it should person printed connected the cablegram that it's "Ultra High Speed."
• The HDMI cablegram that came with the Nintendo Switch is not "Ultra High Speed" and should not beryllium utilized with the Nintendo Switch 2 dock.

Generally it's a beauteous bully thought to usage the included cables and accessories with immoderate portion of technology, but it's a bully reminder excessively that if for immoderate crushed you request to regenerate the Nintendo Switch 2 HDMI cable, you'll request a peculiar 1 if you privation to play with functioning Joy-Con controllers.

For each the accessories not included successful the container with the Nintendo Switch 2, cheque retired our usher to the champion Nintendo Switch 2 accessories disposable now, oregon instrumentality a look astatine our in-depth guides to the champion Nintendo Switch 2 controllers and headsets.

Rebekah Valentine is simply a elder newsman for IGN. You tin find her posting connected BlueSky @duckvalentine.bsky.social. Got a communicative tip? Send it to [email protected].