MSC Industrial (MSM) Q1 2026 Earnings Transcript

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Wed, January 7, 2026 astatine 9:16 AM CST 46 min read

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Wednesday, January 7, 2026 astatine 8:30 a.m. ET

• Chief Executive Officer — Martina McIsaac

• Chief Information Officer — John Reichelt

• Interim Chief Financial Officer — Gregory Clark

• SVP of Sales — Jaida Nadi

• SVP of Customer Experience — Kim Shaklet

• Vice President, Investor Relations — Ryan Mills

Martina McIsaac: Thank you, Ryan, and bully morning, everyone. As galore of you know, this marks my archetypal week arsenic CEO of MSC Industrial Direct Co., Inc. Before we dive into our fiscal archetypal 4th performance, I would similar to stock immoderate thoughts since we past spoke. First and foremost, it's an grant and privilege to service arsenic the 5th CEO successful MSC's eighty-plus twelvemonth history. As portion of the modulation implicit the past mates of months, I've spent clip engaging with our people, our suppliers, and our customers. This clip has reaffirmed our direction, and I would similar to stock much astir those near-term priorities connected our way to creating incremental value.

First, we are reconnecting and increasing with our halfway customer, and we indispensable stay steadfast successful our absorption to execute connected the initiatives that person restored this growth. Most of these initiatives person been successful formation for little than a year, and tremendous accidental remains ahead. In summation to our enactment connected pricing, website, and marketing, our highest precedence implicit the past twelvemonth has been to optimize the plan of our income enactment to amended lucifer resources to imaginable and enactment america person to the halfway customer. At the extremity of the archetypal quarter, we turned our attraction to our work model, present applying the aforesaid principles and aligning those teams to our much businesslike geographic territory design.

This volition pb to an improved lawsuit acquisition and alteration america to further optimize our outgo operation successful aboriginal 2Q. We present look guardant to driving income excellence arsenic we leverage our caller organizational changes and our caller enactment operation that balances semipermanent MSC tenure with caller reasoning from the outside. I americium peculiarly excited present that Jaida Nadi is onboarded successful her relation arsenic SVP of sales. She volition proceed to fortify our income execution successful the tract arsenic Kim Shaklet moves afloat into her caller relation arsenic SVP lawsuit experience. By decentralizing and streamlining decision-making successful this caller structure, we volition amplify the impacts of these changes and fortify our presumption to execute our semipermanent vision.

To heighten lawsuit acquisition and accelerate our quality to seizure a greater stock of wallet. To genuinely outperform, we indispensable leverage our supplier assemblage arsenic a beardown spouse successful these efforts arsenic well. Over a twelvemonth ago, we created a supplier assembly that we conscionable with regularly to stock ideas and opportunities. These discussions are present evolving to the improvement of associated strategies to accelerate MSC's growth. For example, turning to descent four, I'm pleased to denote that successful precocious February, we volition beryllium hosting an inaugural maturation forum wherever astir 1,400 MSC associates successful customer-facing roles volition travel unneurotic with our supplier community. The lawsuit was designed successful collaboration with our supplier assembly for maximum effectiveness and impact.