Major airline tightens window for passengers to seek compensation after baggage delays

Delta Air Lines is making a cardinal alteration to its baggage warrant program, shortening the model that travelers person to record a assertion if their checked bags are delayed.

The hose confirmed that passengers volition present person conscionable 2 hours aft their formation arrives astatine the gross to petition compensation.

Previously, travelers had up to 3 days to taxable a claim.

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Delta told Fox News Digital successful a connection that customers whose checked bags bash not get wrong 20 minutes of landing connected home flights are inactive eligible for compensation.

"SkyMiles Members whose checked bags bash not get astatine the carousel wrong 20 minutes of immoderate home formation are eligible to person 2,500 miles erstwhile they record a assertion with Delta," the hose said.

Delta Air Lines is cutting the assertion model for delayed bags to 2 hours aft arrival, though the warrant programme remains successful place. (iStock)

"To streamline the process, Delta asks customers to taxable those claims utilizing the speedy and casual process connected delta.com/bag-guarantee nary aboriginal than 2 hours aft their formation arrives astatine the gate."

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The baggage warrant applies lone to home flights.

It offers 2,500 SkyMiles to eligible travelers whose luggage is delayed, Delta said.

Some users questioned whether the determination was designed to trim payouts.

The alteration importantly shortens the timeframe for filing claims — meaning passengers indispensable enactment rapidly aft arriving astatine their destination.

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Delta’s programme is considered 1 of the much generous successful the hose industry, arsenic not each carriers connection compensation for delayed baggage.

Alaska Airlines offers a akin 20-minute baggage guarantee, though the process works differently.

The update gives travelers acold little clip to study issues, truthful they whitethorn request to determination accelerated erstwhile they land. (iStock)

If checked bags are not delivered wrong 20 minutes of arrival, customers tin person either a $25 discount codification for a aboriginal formation oregon 2,500 bonus points, the hose says.

Unlike Delta, Alaska requires passengers to talk with an cause astatine the airdrome to record a assertion — plus, requests indispensable beryllium made wrong 2 hours of arrival, according to the airline.

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The updated argumentation for Delta underscores the value of checking baggage claims promptly and submitting requests rapidly if luggage is delayed.

The alteration has besides sparked treatment among travelers connected societal media.

SkyMiles members flying with Delta whitethorn person 2,500 miles if their checked bags instrumentality longer than 20 minutes to get connected home flights, provided passengers taxable a assertion successful time. (iStock)

Users said the shorter deadline could marque it harder for travelers to instrumentality vantage of the policy.

"So to summarize, they are late, truthful present we person to velocity up our clip to submit?" 1 commenter wrote.

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Other users questioned whether the determination was designed to trim payouts.

"Pathetic effort to not wage retired claims astatine the aforesaid complaint anymore," 1 idiosyncratic wrote.

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Other radical had nary issues.

They said they routinely record claims portion waiting astatine baggage assertion and person not had immoderate problems with the process.