Houston couple fights — and wins — battle with Wells Fargo over $40,000 in fraudulent transactions

"I said, 'Hey, delight halt the transaction. It's inactive pending. I don't admit it. I don't authorize this transaction," Jose told Fox 26 Houston successful a communicative published Feb. 13.

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He says Wells Fargo informed him they wouldn't halt the transaction and alternatively fto it deed the different relationship earlier opening an investigation. The pursuing morning, Jose says helium noticed another $20,000 transaction helium didn't authorize.

"The aforesaid happening happened past night, you guys got to halt it, different $20,000 successful little than 24 hours," helium said.

Here's what happened to the couple's money, on with immoderate tips for however to support yourself from a akin fate.

Jose and his wife, Amanda, who unneurotic ain a Houston-area institution called Grindstone General Contracting, contacted constabulary to unfastened a transgression investigation, according to Fox 26.

The mates says authorities sent subpoenas to a slope successful Alabama wherever the nonstop wage relationship was located and to Wells Fargo. They besides sent affidavits to their slope detailing the fraud.

A fewer days later, the mates says they were notified by Wells Fargo the bank's probe determined determination was nary fraud. Both were near bewildered and incapable to comprehend wherefore the slope would let a 2nd transaction aft being warned astir the archetypal one.

"They're not proceeding america retired and they're not trying to understand," Amanda, exasperated, told Fox 26. "They're conscionable protecting themselves."

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Even with constabulary involved, according to the section broadcaster, it was up to Wells Fargo to find the destiny of the money. But successful a follow-up study published March 13, we learned the slope decided to instrumentality $40,000 to their concern account.