2 days ago
3
FreightWaves Staff
Thu, May 21, 2026 astatine 9:50 AM CDT 7 min read
FreightWaves is arrogant to denote the winners of the 2026 Fraud Fighters Awards, recognizing the organizations delivering the astir innovative, effective, and impactful solutions to combat the escalating menace of freight fraud. This year’s honorees were selected successful 2 categories, Logistics Operations and Solution Providers, for their demonstrated results successful preventing individuality theft, treble brokering, cargo theft, fictitious pickups, and different blase schemes that proceed to plague the proviso chain.
Logistics Operations
Arrive Logistics earned designation for its broad fraud prevention and bearer web integrity program, a halfway operational concern that has produced industry-leading results. Moving astir 2 cardinal loads annually crossed much than 5,000 shippers and 10,000 halfway carriers, Arrive achieved a full-load theft ratio of conscionable 0.0004% successful the 2nd fractional of 2025, representing a 60% simplification from the archetypal fractional of the year. A cross-functional squad of much than 60 risk, compliance, claims, and operational professionals, including a Director of Prevention & Recovery with implicit 20 years of instrumentality enforcement acquisition successful cargo theft, drives rigorous bearer onboarding done aggregate third-party platforms, human-in-the-loop verification, proactive monitoring of progressive and dormant carriers, and a proprietary TMS backed by SOC II certification. With 93% of loads moving connected semipermanent halfway carriers, Arrive’s deliberate “friction by design” attack and committedness to manufacture acquisition acceptable a precocious barroom for web integrity.
ITS Logistics was honored for its Fraud Prevention and Recovery Playbook, a layered “People + Process + Technology” strategy that delivers exceptional extortion without sacrificing speed. Every load benefits from aggregate quality touchpoints, adept new- and dormant-carrier vetting that routinely catches AI-generated oregon manipulated documents, and heavy integration of platforms specified arsenic GenLogs, Highway, Carrier411, and RMIS into its proprietary TMS (ITS Drive). Rigorous SOPs and a elaborate betterment playbook screen each script from diversion to progressive theft. Results talk volumes: 99% of carriers connected via Highway ELD, 99.2% load tracking coverage, an ultra-low 0.004% captious incidental complaint (counting adjacent impermanent hostage situations), and 80% of freight moving connected a halfway radical of carriers with mean tenure exceeding 5 years. As an aboriginal beta spouse with GenLogs, ITS actively contributes to broader manufacture tools portion sharing champion practices astatine conferences.
RXO received the grant for its Always On, Multi-Layered Defense, an identity-driven ecosystem engineered to “Be a Harder Target” crossed brokerage, managed transportation, and last-mile operations. Separate Carrier Sales and Carrier Compliance teams, led by veterans with 15+ years of experience, enforce strict protocols without operational bias. Key layers see SSO/MFA, unafraid in-platform complaint confirmations, AI-powered bearer grading and rewards programs, conversational AI for real-time FMCSA verification connected high-risk loads, and aggregated visibility from astir each large providers. RXO proactively flags chameleon carriers, hidden web connections, and abrupt behavioral changes, placing dozens of high-risk affiliates connected “Do Not Use” lists good earlier manufacture headlines. The effect is simply a melodramatic simplification successful cargo theft and claims costs portion supporting honorable carriers.
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