AI agents could match human workforce in future, TCS Chairman Chandrasekaran says

Reuters

Tue, June 9, 2026 astatine 2:59 AM CDT 1 min read

BENGALURU, June 9 (Reuters) - Indian bundle services exporter Tata Consultancy Services expects IT companies to person ‌an adjacent fig of employees and AI agents ‌in their workforce, Chairman N Chandrasekaran said astatine the yearly wide gathering ​on Tuesday.

TCS does not program to downsize staff, but volition dilatory down hiring, helium said. Last July, the institution had chopped much than 12,000 jobs.

"If the institution has ‌half a cardinal ⁠employees, the time is not acold erstwhile the institution volition person fractional a cardinal AI ⁠agents... The company's employees and AI agents volition enactment unneurotic and that volition beryllium the future," helium said.

India's $315-billion IT ​sector has ​been grappling with capitalist ​concerns that AI could ‌disrupt its traditional, labour-intensive concern model.

Chandrasekaran said the increasing usage of AI agents would trim the fig of radical hired by some TCS and the broader IT industry, arsenic immoderate tasks presently performed by humans are automated.

At ‌the aforesaid time, helium said caller ​roles and opportunities would look ​as companies accommodate to ​AI-driven ways of working.

"Some of the enactment ‌being done volition spell to ​AI agents. ​That volition beryllium the quality of the modulation that we person to spell done not lone arsenic ​a company, arsenic ‌an industry, and arsenic a country," helium said.

(Reporting ​by Haripriya Suresh and Sai Ishwarbharath B successful ​Bengaluru; Editing by Sherry Jacob-Phillips)